At Rynu.site, we strive to provide the best experience possible. If you encounter any issues, whether it's with uploading files, payments, or any other feature, we're here to help.
Please follow the steps below to report your problem and we'll work quickly to resolve it.
To help us assist you as efficiently as possible, please provide the following details when reporting your issue:
Your Username: Include your registered username on Rynu.site.
Description of the Issue: Describe the problem you're facing in as much detail as possible.
What were you trying to do when the issue occurred?
If it's a technical issue, what error message did you see (if any)?
Screenshots/Attachments: If possible, attach screenshots or error messages to help us understand the issue more clearly.
Your Device and Browser: Let us know what device and browser you are using, as this can affect the experience.
Steps to Reproduce the Issue: If you're able to, outline the steps that led to the issue so we can replicate it on our side.
Please send your issue report to:
📧 support@rynu.site
We aim to respond to all reported issues within 24 hours. If your issue is urgent, please mention "URGENT" in the subject line of your email.
Before submitting a report, you may want to check our Help Center for solutions to common issues like:
Payment delays
File upload problems
Account access issues
If you're facing technical problems, please try these basic steps before reporting:
Clear your browser cache and try again.
Update your browser to the latest version.
Check your internet connection to ensure stability.
